Enhanced
cradle-to-grave
Data Analytics
Fully integrated market-leading Smart Metering Solution
We have developed a cutting-edge solution that leverages advanced data analytics to seamlessly support the entire lifecycle of a prominent UK Gas and Electricity Utility's Smart Metering program. As part of their ambitious nationwide rollout of Smart Metering for residential customers, we were tasked with creating a comprehensive inventory tracking and automated invoicing data analytics infrastructure from start to finish.
Industry: Utilities
Challenges
The “cradle-to-grave” Smart Metering lifecycle involved navigating a highly fragmented data landscape:
Delivery of meters
Access to warehousing data to capture the delivery of the device.
Installation of meters:
Smart meter installation carried out by utility firms and cost of installation charged back to meter providers.
Smart Meter revenue assurance:
Utilities firms pay rental charges to the meter providers – these charges need to be reconciled to inbound invoices.
Meter Switching:
Households have the ability to switch utility providers – churn in / out.
Each element of the provision, installation and activation stages is captured in disparate systems.
The use of the data analytics technologies allowed key data components to be centralised to construct the lifecycle flow for each individual Smart Meter entering the process.
The disparate data landscape contained information in different formats and with inconsistent record referencing which required extensive effort to normalise prior to the construction of the end-to-end process flow.
Data Solution
Meter Installation
The solution provides an accurate and single data point to provide the client with Invoice and Invoice backing data for meter installations (pre enriched with internal and external market flows and required data).
This ensures fast and accurate billing to Meter Asset Providers for the installation of the meters, with less or no disputes against the invoices raised.
The data point acts as an invoice backing data provider, dispute manager and source of revenue assurance as well as data quality validation. The solution is fully integrated with SAP.
Meter Settlements
The solution provides the golden source for incoming invoice validation and reconciliation against meter and supply data held by the client.
Invoice dispute identification and investigation using data from management information system, industry data, incoming invoice and internal finance system (SAP in this case).
This provides a platform for accurate bill payment and a moral high ground for querying and resolving disputes.
Meter Readings
Utilising advanced data analytics to optimise the meter reading process, thereby enhancing efficiency.
This includes rigorous validation of submitted invoices to ensure meter-reading providers meet SLAs, supported by evidence-based validation.
The use of the data analytics technologies allowed key data components to be centralised to construct the lifecycle flow for each individual Smart Meter entering the process.
One of the biggest advantages of having a wealth of trustworthy data is the opportunity to obtain insights that allow for smarter and more profitable decision-making.